Your representatives are timely, neat, energetic. I feel I’m getting an honest appraisal of my needs and given options that work for me. I get the feeling that they care about me.
Great Customer Service
Elizabeth in Rancho Cucamonga
Great Service. Thanks so much.
Dan and Sandy in Corona
Dave did a great job!!!
Hi-Mark Construction in Lake Elsinore
Everyone was very nice to explain all the things they did. A Very good job.
Thanking All
Marvin W.
I’m a retired technician and I can truthfully say I have never seen a company that was more responsive than Total Comfort, Inc.
I’m very satisfied
Eligha A. in Corona
Hello David,
I just want to thank you for the excellent work that your company performed when replacing the furnaces and evaporator coils at our house on Friday September 25. Eddie and Ski (Skee – not sure of the exact spelling) arrived at my house around 8:30am and promptly began working and worked continuously until everything was complete. I would also like to point out that they were very respectful of our property and took great care to ensure that nothing was damaged in any way and answered every question I had regarding the process.
Furthermore, everyone I’ve dealt with at Total Comfort (yourself, Carlos, Chuck, – service guy, the ladies that answer the phone etc…) has been very pleasant and accommodating to make sure everything goes right. We were actually dreading having this work done and Total Comfort made it a relatively pain-free experience.
I’ll be sure to refer friends, family and co-workers to Total Comfort and we’ll be seeing you when we replace the condensers this Spring.
Regards,
Joe P.
Dear David and Chuck,
Please find the attached survey left at our house after the installation was done. We are very pleased with the workmanship and improvement made with this new forced air heater. Our bedrooms are now warm from our arrival and startup of the heater, whereas before it seem to take a good full day to warm up the bedrooms which were always cooler than the rest of the house.
Chuck knew how to fix the problem, did the repairs and did the complete installation by himself, did an excellent job and left a very favorable impression of your company. Thank you for being so prompt, doing a bang-up job and surpassing our expectations. I would certainly call you again.
(Hopefully I won’t need to.) Thanks again for a job well done.
(Additional note on survey)
Chuck Freeley was excellent when I met him to discuss the replacement of the heater. The installation was done right and the unit worked better than expected. He did a great job.
Thank you very much!
Lou Y.
Recently I was in the market for a new AC & Heating system, after several hard weeks of research I compared many different offers and Total Comfort Inc. attracted me more than any other company.
After meeting with David the President of Total Comfort Inc I was so impressed with how much time he spent with me, showing me all of my options and paying attention to all my questions and suggestions. He was very knowledgeable, extremely professional, easy to communicate with and showed understanding that families have to operate on a budget to sustain a decent lifestyle. David’s estimate was within my set budget.
On the installation day everything was exactly as promised! David’s team (Eddy and Alex) showed up on time, worked excellent and went extra miles to make sure the work was done to my satisfaction. All the time they were diligent in their work ethics as the job was completed without breaks or interruption. They treated my home as if it was their very own. When there was an issue with the thermostat on the very next day, Chuck, manager of Total Comfort Inc showed up with his top technician Chris to replace a malfunctioning thermostat. I appreciated the team taking the time to explain to me the questions I asked and did not make me feel that any question was less than important.
Great job, great company and great ownership with high integrity. Based on my experience I would definitely recommend this company to anyone looking for a professional, value-for-money installation service.
Barbara S.
What a great team you have. I had a complete system installed in our “new” 17 year old home we just purchased. Everyone showed up on time, installed the proper equipment and cleaned up the mess. They were all so very polite. The a/c system works great and I am very pleased with your service – from start to finish! The neighbors even commented on how satisfied they were that your team did not block any of the roadway or driveways when they were here. Very professional. The sales rep was very informative and answered so many of my questions. There were a lot.
Elena H.
Your tech came out quickly. They were extremely courteous, professional, and intelligent. They answered my many questions politely and proficiently, and made me feel at ease. I needed more work done than I realized, but they didn’t pressure me and I feel confident that they made my home safer and more reliable. I can tell they did an excellent job- the repairs and installation look wonderful. We will definitely use Total Comfort Inc. again! Thank you very much!!
Georgianne & Robert V.
I wanted to take a minute to write and thank you for your efforts last Thursday night. I know that you consider what you did “part of the job” but you went beyond the typical call of duty. You didn’t mind a last-minute call and your tech jumped on the solution immediately and after-hours was really unexpected and greatly appreciated. It’s nice to know there are still service companies like you out there. Thanks for the quick response and great service–you guys are the best!
Thomas S.
I can’t tell you how impressed my wife and I are following your company’s installation of a new air conditioning system. What makes the difference is the way you engineered the system to the unique needs of our house. Three heating and cooling zones make it possible for us to direct the air flow precisely where it’s needed. None of the other companies from whom we sought proposals were as thorough. The cost was reasonable and your crew was totally professional. In a nutshell your work far exceeded our expectations.
John F.
We want to express to you and your company our appreciation for a splendid job, but most especially we want to compliment your technicians. All of them were quiet helpful, considerate and gentlemanly in everything they did. They kept us informed as to progress and when they left, their clean-up was so well done, it was impossible to say they had worked on the site.
Thank you for respecting our home. By the way–the system is quiet and works extremely well. Thanks for your assistance in making this a great experience for our family.
Bob and Rhea D.
We had a new system installed three and a half years ago and it stopped cooling. They sent a tech out and charged us $80 or so to diagnose the problem. Once they figured out it was a leak in the inside coil, we scheduled a date to replace it under the 5 year warranty. I had assumed the warranty on labor was only one year which meant about $1,000 in cost to us, but the tech wanted to call in and check just to be sure.
It turns out that the sales rep that sold us the system, who I believe was the owner, actually gave us 5 years on the labor also. So, the total cost to us was $0. They even refunded the original $80 charge to test the system. It’s nice to find a company that goes out of their way to deal honestly with their customers.
Chris H of Riverside, CA
I had a coupon for their energy saving 36 pt tune up….tech came out-polite and efficient …an hr later all done! I would definitely recommend this service!
Julie F. of Monrovia, CA
These people are awesome ! Quick service and very fair cost. Our air conditioner went out during a heatwave, and we had an elderly relative living with us.They responded quickly, fixed it on the spot, and we were thrilled!
Ron C. of Corona, CA
I am loving my new Air Conditioner, Heater, Whole House Fan, and attic fan from Total Comfort Inc! The service was great! They showed up on time, were professional and friendly, and really did a fantastic job. Total Comfort also reconfigured my ducts to maximize our air flow and we have never been cooler. Our new unit is 90% more efficient, so goodbye to $300/month electric bills!
Thanks Total Comfort Inc, you rock!
Jeff K. of Corona, CA
I’ve used Total Comfort several times. They’ve always taken very good care of me. Each time I call they answer immediately and send someone out the same day, if necessary. The technicians are extremely helpful and knowledgeable and honest.
Cheryl C. of Corona, CA
Total Comfort has come to our rescue a few times. Our AC Unit stopped cooling during the hottest days of summer. Total Comfort was quick to respond and got us cooled off in no time. Honest and Reliable!! Thanks so much!!
Sonia J. of Corona, CA
Chuck does a good job for us. Response time for CS is excellent and they provide good CS quality of repairs.
Nathan H.
Chuck handles a lot of work like a pro. Sometimes he can (schedule) things quicker…He is very knowledgeable.
David E.
Exceptional service and very friendly staff. I’d refer these guys any time. Thanks for keeping my family cool guys
Anthony M.
Troy and Fernando give excellent and very professional service. They are very knowledgeable in their field. Curtious and clean work.thanks
Joseph B. of Anaheim, CA
Total comfort inc did such a great job on my house my words can not describe how I feel. David and Blake K are amazing guys who know their stuff and more. They believe in good old fashion craftsmanship and take pride in the work they do. They and their supervisor James S listen to their customers and work with you as a team informing you on your new system. I strongly recommend Total Comfort to anyone who is looking for a new system for their house.
Sincerely, Tom and Jennifer C
Tom and Jennifer C. of Fullerton, CA
I’ve had AC problems for a few years and have had other techs out with nothing changing for the better. My wife set an appointment with their guys to come out and take a look at the system at no charge and service it. Matt was the main guy for this and was very thorough and extremely easy going putting my six year old at ease as well as my dog. He explained that the major problem with my system was a lack of flow due to ancient duct work. He offered to have his supervisor come out and give us a no obligation quote and let us know that the Hero program would probably qualify for us but he wasn’t sure on the details so didn’t want to misquote. On Saturday Lance came out and gave us a ton of information and options including how to use the HERO program and its benefits. long story shortened we are taking advantage of the new knowledge and getting some new ducts installed at a reasonable rate.
Eric J. of Corona, CA
They installed a complete new Trane AC and furnace about 4 years ago and did a great job. Price beat out everyone and the workers were the most polite and [courteous] my wife and I have experienced.
4 years later they have been inspected our system about once per year for free and have never tried to hard sell me something I didn’t need. The last tech named Jose was again super polite (still after 4 years) and did show me some new products such as a whole house surge protector. I appreciate being informed on new technology and really appreciate not having anyone “pushing me” to buy it.
Thanks again Total Comfort !
Adam W. of Rancho Santa Margarita
I called them out to get an estimate on replacing the [duct] work in my attic due to leakage. James, one of the supervisors, came in approximately an hour or so. While he was here, I informed him I wasn’t getting enough air in some of the rooms upstairs. After he gave me a thorough explanation of what was wrong with my 30 year [duct] work, I still wasn’t ready to commit. He offered to send his technician to do a complementary maintenance check on my A/C and heating system. A few days later, Lance and Fernando came to do the check. They were very nice, courteous, professional and knowledgeable. They totally serviced (cleaned thoroughly) all parts of the furnace and A/C units and explained all that they were doing. My system was in bad shape. While they were here, I mentioned again about my air flow problem. Lance looked in the attic and explain how he could redesign the ducts to have straight passage to each room. I believe I got a great deal, senior discount included. The next day, Michael and Alex came out to install. Again, I was impressed with their knowledge and professionalism for them being very young. I don’t know if the redesign will greatly improve my air flow since we haven’t had to use it yet. Time will tell, but so far I am happy with the company’s service.
Denise P. of Chino, CA
Customer service here was wonderful. We got same day appointment for maintenance on our a/c system . Michael S. was very helpful in explaining all that goes on during a maintenance and offered some great tips on how to get the best service out of our a/c system. Thank you!!
Elizabeth M. of Riverside, CA
James completely helped us get our house back up and running with a new system. The installation crew was efficient and clean for the type of work going on. I had other estimates and Total Comfort was right where we wanted to be. Would totally use you guys again and ask for James!
Niko E. or Whittier, CA
Total Comfort services and customer care are excellent. They keep records of their customers and if it was not for them, my A/C would have been broken. They reminded us about my bi-annual maintenance and it saved me time and money for not having to change the whole system. In addition, their technicians are well trained and do an impeccable job. Thanks!
Maria Clara P. of Rancho Cucamonga, CA
My heater broke down at 11pm and I called this company and got an actual live person. Within 3hrs from the phone call I had heat back in my house. The technician, Lance that showed up was such a nice guy even at 1am. When I am on the market for a new system I will be calling Total Comfort, thank you for the excellent service.
Sabrina B. of Newport Beach, CA
GREAT Company with phenomenal customer service , I highly recommend! Richard was a great help over the phone and he was able to accommodate our early morning request to do my maintenance and replace my filters on a Sunday! Thank you, Richard and the total comfort team for accommodating our busy schedules and showing up ON TIME. It was refreshing to know we can count on them in the future as well!
Kristine B. of Newport Beach, CA
I just purchased a system from Total Comfort and James, our rep, was very knowledgeable and really spent a lot of time with my husband and me. We had 3 other companies come out and this one by far had the best customer service and they were able to show us how we were going to save on our utilities, have cleaner air, and now we can even control our system from an app on our cell phone! All around great service. I am impressed with this company and very happy with their services!
Jennifer W. of Yorba Linda, CA
We just moved into a new home and we weren’t too sure how to change the filter so we had them come out for a service and from the office staff to the technicians who worked on our home, everyone was an absolute pleasure. We also had an air scrubber installed and my husbands allergies have improved and our house just feels cleaner. Definitely recommend!!!!
Jessica S. of Fountain Valley
I had the best experience with this company and their technician, Jose and his supervisor James. They were both very knowledgeable and made me feel comfortable throughout our whole process of purchasing a new air conditioning system for our house. We absolutely love the outcome and would definitely recommend their services!
Emily M. of Pacific Beach, San Diego, CA
Great Company!! I received their promotion in the mail for a complete maintenance on my furnace and A/C. They changed my filters, washed my condenser gave me a lot of great information as to the condition of my system and recommended a couple options for better air filtration in my home. The tech Matt was super helpful even helped me out with a couple things i needed a ladder for. Overall I was impressed with the degree of detail they took and the patience they had with me. I would gladly recommend them to my family and friends.
Chad T. of Riverside, CA
We had a new system installed three and a half years ago and it stopped cooling. They sent a tech out and charged us $80 or so to diagnose the problem. Once they figured out it was a leak in the inside coil, we scheduled a date to replace it under the 5 year warranty. I had assumed the warranty on labor was only one year which meant about $1,000 in cost to us, but the tech wanted to call in and check just to be sure.
It turns out that the sales rep that sold us the system, who I believe was the owner, actually gave us 5 years on the labor also. So, the total cost to us was $0. They even refunded the original $80 charge to test the system. It’s nice to find a company that goes out of their way to deal honestly with their customers.
Chris H. for Riverside, CA
I had a coupon for their energy saving 36 pt tune up….tech came out-polite and efficient …an hr later all done! I would definitely recommend this service!
Julie F. of Monrovia, CA
Total Comfort’s cuddly, non-threatening polar bear logo had caught my eye in the Orange County Clipper Magazine. Normally like any other yelper/we skip all of the home services coupons to get to the food promos. But since I’m an enthusiast to anything cartoon-ish, also noting the fact he resembles the ICEE bear, I figured I’d look into them.
A couple weekends ago it was hitting the 90s and I have animals, causing crummy stuffy air in my home, so I checked their site and noticed they take care of air quality. Being that I can’t seem to stop living in stuffy, small cramped houses or apartments, I figured I’d have them come and do the tune up special (which was $34.95 at the time) I also thought I’d ask about what they can do for the air quality.
I do not generally go for anyone that I haven’t already established some type of business with, but my friends swear by this place. Especially my female friends who were happy that they didn’t have creepers showing up to the door like most places in the business. I talked to someone named (Gloria? Dora?) and she sounded nice and set up my appointment for the next day.
Tech showed up about 25 min into the time frame of 3 hours, which is pretty good considering other companies *COUGHCOUGH TIME WARNER COUGH* keep you waiting all freaking day. The tune up itself wasn’t that long, I’m not exactly well versed in anything that goes into it, but the employees James and Lance dumbed down the process for me and advised I should be getting it every six months or so. They did exemplary work and answered all of the annoying questions I had since I’m such a cynic that doesn’t believe anything at first. Fair enough. Lance was also really clean, he wore these stylish puffy shoe covers on his work shoes that I’m pretty sure they all get shit for, and I noticed he smiled the whole time. That’s always a plus. He also explained the “IAQ” package for the air quality since my rabbits shed faster than I’ll ever be able to shed pounds. Needless to say I didn’t have any money, but I figured it’s always a good idea just to have the knowledge for the future.
Would I use them again? Totally…cool logo, plus cheap, plus fast and they aren’t that awkward caliber of pushy that I fear when having any company come out to my home.
*MAKE SURE you are there for the whole time frame though…I made the mistake of assuming they were going to be there exactly at 12 but forgot about the actual window of arrival and had to turn around running an errand when they got there pretty fast. Also it looks like the website still has coupons running so if you schedule check it out before making an appointment it could save some money!
Diko L of Brea, CA
They were the 3rd company to come to check out my A/C and they are the only who gave us the honest truth. Lance and Troy gave us option and recommendations. They actually know what they’re doing. Also a big shout out to Edgar who did a wonderful job installing our new system. Oh and they also clean up after themselves. How’d you like that? I did. Didn’t have to worry about the mess!
AWESOME JOB YOU GUYS! Thanks much!
Cristy N. of Corona, CA
I spoke to Omar in customer service he was very helpful very polite I recommend this company they’re very professional…
Gurdip S. of Hemet, CA
I received a call from them about a service deal…normally I say no thank you and hang up but I am glad I stayed on tg e line. They were offering a tune up of my ac…furnace and water heater for a great price. The technician was friendly and full of info. He stayed for over an hour and cleaned all of our items. He made suggestions to improve usage. My only complaint is that he did not leave any pricing for the suggestions. But that’s ok…I will just call again when I am ready. Thank you for wonderful service..we will be using your company again
Andrea H. or Corona, CA
Thanks Matt for fixing my Air on Super Bowl Sunday. We have 23 people at my home and we are nice and cool and fresh here at our party. We called at 10 this morning with broken air. We are having 20 people at our house today so I was freaking out with our broken air. Matt came out two hours later our air was fixed. Thanks for coming out on short notice. Go Seahawks. #USC!!!#rePete
Karina P. of Corona, CA
We were down and out because our heater and air conditioner unit was broken. So I was looking around and I called total comfort to come look at our problem. James Smith one of their field supervisors came out and did such a fabulous job on helping me upgrade are broken AC. we couldn’t be more happier. thanks for all your help James. I really appreciate it!
Anthony T. of Orange, CA
This is the second time we used Total Comfort for their annual service check up and cleaning and found their service technicians to be incredibly professional, knowledge, friendly, and can clearly communicate technical information about my central A/C and heating system. This mostly comes from great management. This is a great American company that we can be proud of.
Seth S. of Apple Valley, CA
My heater broke down at 11pm and I called this company and got an actual live person. Within 3hrs from the phone call I had heat back in my house. The technician, Lance that showed up was such a nice guy even at 1am. When I am on the market for a new system I will be calling Total Comfort, thank you for the excellent service.
Samantha B. of Newport Beach, CA
This is the only company that informed what options are available for my needs without beating around the bush. Thanks Omar in customer service for answering all my questions.
Albert C. of Riverside, CA
i just thought i’d take the time to acknowledge Michael. In total shock that this young kid is definitely talented!! No doubt about that, he knows what he is doing!!! He was very careful with my home and he was very respectful! hard to find these days since i’ve had problems with other heating and air conditioning companies in the past! Well Thanks Michael, great job i’m living comfortably!!!!
Uriel G. of Riverside, CA
It was about a week ago that i was researching affordable prices for an A/C repair and thanks to yelp i felt as if Total comfort itself was the best fit. I wasn’t wrong, along with my amazing repair i also came into contact with a young boy named Michael Esparza who i admire so much. He is not only a great employee but his attitude made me feel as if he knew what he was doing, caring, patient, polite and helpful. i would absolutely recommend this company and this employee! Thanks guys! xoxo
Yasmeen L. of Riverside, CA
My current A/C was about 20 years old and starting to run very poorly. I contacted Total Comfort and they immediately sent Troy over to my place. He thoroughly inspected my home and recommended a choice that met my price point. Troy was very professional and attentive, took the time to explain all the details of the equipment and its instillation. The next day the technicians were at my home installing my brand new A/C and furnace complete with new ducts. The gentlemen who performed the work in my home were informative and very professional. I considered other AC companies, but Total Comfort exceeded my expectations so it was an easy decision! If you’re looking for a reliable, trustworthy, and professional install – definitely call and ask for Troy! I’m for sure staying COOL this summer!
Laura D. of Corona, CA
Thanks to Lance and Michael of Total Comfort Inc., I was able to get my AC taken care of and a new touchscreen/voice activated thermostat! They took the time to look at the problem, walk me through what they were doing and then gave me options that better fit me financially so that I didn’t get stuck with the heat this summer. Definitely will continue to do business with them and for sure recommending them to anyone I know.
Abdias B. from Menifee, CA
Called Total Comfort out to check my A/C. The service technician Lance was very polite, professional and courteous I would recommend them to everyone.
Robert M., of Corona, CA
Total Comfort was one of three quotes we solicited, and by far Total Comfort was the best price but not only that, they really made me feel comfortable with the service. I get a sense that this is a close knit family style business that truly cares about the customers. Omar really made me feel welcome.
Annabelle W. of Villa Park, CA
Excellent service! No need to look at any other HVAC service this is the one to call!
Kellie S. of Twentynine Palms, CA
Omar was really helpful getting my appointment scheduled, and working with my schedule so I could be there when the technician arrived. So very pleasant, and patient.
Robin M. of Riverside, CA
I was totally amazed about how honest these guys are. I’ve done Ac in my time, but was recently injured and needed some work done at a decent price. And when I called the guy who answered (Omar) listened to what I had to say and hooked my up in no time. They were so efficient and good, They get my referrals all around. THANKS GUYS!!
Jessica S. of Corona, CA
I called because my AC wasn’t blowing cold anymore and living in an upstairs apartment during summer is no fun without AC. I spoke with Omar in the office and he asked lots of questions to get an idea of my issue before even recommending a tech come to my house. He asked me to check my thermostat and a few other things to make sure it wasn’t something I could take care of without a visit. Turned out I needed a charge for my system and a maintenance and now it blows colder than before. Thanks Omar for being so helpful and having the customer interests in mind and not just the money!
Ashley W. of Riverside, CA
So thankful for speedy and wonderful service when our AC stopped working during this unseasonable heat wave! Jose V. came diagnosed the problem and had it running in no time! Thank you Total Comfort Inc.!
Brenna Z. of Corona, CA
We bought a full HVAC system from them and have been completely satisfied with how everything works. Recently had an issue (ended up not being mechanical but USER error lol). Came out fast and solved our problem quickly and professionally! I highly recommend.
Lynda B. of Corona, CA
Awesome place! Very professional, honest and quick. Omar was especially helpful. All my business on the future!
Darren B. of Glendale, CA
This past Saturday Jose Vargas (Service Technician) performed my semi-annual service to my heating and air conditioner. I was pleasantly surprised as to how neat and professional he was while performing his activities. He also installed an “air scrubber” to my system and explained in detail the benefits and utilization of the add on that we applied to our system.
I certainly will be asking for Jose on my next scheduled service appointment.
Les S. of Rancho Cucamonga, CA
Thanks for repairing our Central Air conditioning Total Comfort! Lance was very professional and the service was unbeatable! Had us up and running in no time!
Mike G. of Riverside, CA
called expecting to leave a message on an answering machine but to my surprise an actual live person answered! Omar was extremely nice and VERY PATIENT. I was tending to my cranky baby as I was trying to explain the problem to Omar and schedule a tech to come out. I expected Omar would be irritated as I dropped the phone once, baby grabbed the phone twice and baby cried very loudly here and there throughout the call. I know I was frustrated and I kept apologizing, but Omar assured me he was not phased at all. There weren’t any sighs or any signs of rudeness. Omar kept a very professional composure, even after I called back to rescheduled the service appointment twice. Omar was very understanding that I’m a new Mom and things are crazy! Total Comfort has won my business and referrals with their accommodating employees and family friendly nature!
Jennifer L. of Fontana, CA
Total Comfort Inc. has impressed me in so many ways! Thanks to their awesome customer service (thanks Omar!), and the professional and courteous technician- They have made a customer for life out of me. Thanks Matt for being helpful around my house I really appreciated it!
Ken A. of Riverside, CA
Great company!! omar took care of me got a tech out same day !! i would highly recommend them. thanks guys
Frank G. of Santa Fe Springs, CA
had a great experince with total comfort when I scheduled for a tune up. They sent Jose Vargas one of their service technicians to my home and right away I was impressed. He asked if his billboard (service van) was going to be in anyones way instead of just pulling up in my drive way. Before he came in he put on shoe covers, I thought that was awesome especially since I just had new carpet installed. He was very polite and knowledgable. He changed out my filters and explained the importance of filtration. He even washed my outside unit and sprayed some type of wax protectant. He did a great job! I will recommend total comfort to all my family and friends and will request jose for any future services. Thank you so much.
Adrianna M. of Riverside, CA
I had a an excellent experience useing this company my repair man Jose vargas was friendly efficient and knowledgeable would recommend to any one in search of air conditioning or heating repairs
Lori T. of Moreno Valley, CA
Last week total comfort came out for my a/c. Jose came over and fix it no problem. He was very knowledgeable and pleasant the service was awesome and affordable. I learned things about my unit and how to take care of it. I will be recommended them to others.
StevenC. of Crestline, CA
Total Comfort has great service. My A/C wasn’t working good at all so i called total comfort and they sent Jose V. over to check it out. Not only did he fix our problem he also recomended a great maintenance tha i signed up for. Service was excellent and prices were great as well. I highly recomend you Total Comfort.
Raul R. of Riverside, CA
Thank you Total Comfort, Inc. Outstanding service! I highly recommend Jose Vargas for any AC repair work. He was very courteous and professional also knowledgeable and honest. He did such a great job.
Gabriella C. of Riverside, CA
Thank You Jose Vargas for the awsome customer service you provided.. My A/C wasn’t doing its job properly and the heat was unbearable and you came to the rescue.. You were very helpful and now my A/C is running like new..
Victoria S. of Diamond Bar, CA
Fast an efficient work with great service now my ac works so good now my dogs wear leather jacket lol.. ask for tech support guy Omar
CJ from Riverside, CA
I own a older home and was experiencing a lack of air flow and its been starting to warm up so I called total comfort.The customer service rep Omar got a tech out to my home that day and come to find out my ductwork was literally falling apart. They got me a great deal on replacing all my duct work. Now my home is getting great airflow! Great company that i would highly recommend.
Thanks again for all the help from the team.
Scott R.of Orange, CA
They did an amazing Job and I got a great deal to fix my unit. They were really nice n professional over the phone and I got my appoinment sooner than i expect it. When my service guy Jose V showed up he was very professional n knowledgeable of what he was doing any questions or concerns was handle greatly by him. I will definitely reccomend them to my family n friends.
Brenda C. of Ontario, CA
I am on oxygen and it’s harder to breathe in the heat. They went above the call of duty to make sure I was ok and the A/C was working correctly. Thanks Lance!
Joyce B. from Riverside, CA
I would like to thank Omar and customer service for their professional and courteous service in rearranging my appointment to meet my needs in order to be here on my time. They did a great job in getting my Air conditioning fixed. I do recommend this company for their prompt and proff service. Thanks again Omar and Customer Service.
Angel E. of Pomona, CA
What a pleasant experience. Having dealt with different HVAC companies, when I interacted with Omar, I found him extremely knowledgeable. He listened to my needs and addressed them promptly and courteously. Omar is a true asset to Total Comfort Inc and I recommend them.
Sean M. of Hillcrest, San Diego, CA
Thank You Total Comfort Inc. I am beyond happy with the service I received. Jose V was really respectful, and informative; which made it easy to ask questions. I did not feel rushed or an inconvenience at all. My A/C is working amazingly. I highly recommend Total Comfort Inc to anyone, hopefully they send Jose.
Daniella G. of San Bernardino, CA
I want to let you know how happy Iam. How you handled our air-conditioning needs and services. I would highly recommend you to anyone who needs air-conditioning work done. After dealing with several air conditioning companies we finally got it right. When i made that phone call you we’re happy to help us. Every question was answered you fixed the problem with our A/C in just one visit.You can be sure to call Omar and he will take care of your A/C in no time.
Karla D. of San Jacinto, CA
I was recommended here by a great friend of mine, they told me the a/c worked terrifically and the people were fast, convenient and incredibly friendly. My old a/c (before Total Comfort, Inc.) was a huge piece of junk having to sit in the middle of the room, and what made it worse was that the “cold air” was not that cold.We had three additional fans in the house, so we can get some air flow because it wasn”t enough with just the a/c itself. So yeah, of course after i here this from my friend I’m like wow! I need to try this A/C company. And she was spot on, I called in, and with 2 hours they dropped it by! Omar Taylor was very happy, nice, and proud worker. This a/c is so much cooler than my old one, and it’s not taking up nearly as much space as the other one did. So yes, i love it! Convenient, Working, and the workers spot on. Thank you Total Comfort Inc!!
🙂 Satisfied costumer.
Ray S. of Oceanside, CA
My a/c went out and I wanted it fixed that day not on Monday I didn’t want to have my kids hot all weekend. I called a few other places got the run around about how it couldnt be done that day. Finally I called Total Comfort spoke to Omar and had my AC fixed that day. I got good customer service after everyone else was rude and wanted me and my kids to wait all weekend. No one understood what i was going through but this place actually listened and got the AC running for me. Dont go anywhere else and let them fix it when it convenient for them. Call the pros get it done when u want it done the customer is always right.
Tee M. of Moreno Valley, CA
Usually I hate dealing with any repair men coming to our home but I was pleasantly surprised when my service guy (Jose) not only showed up on time but he was very knowledgable and CLEAN. We have had a horrible experience with our installation prior. They mismeasured and left markings all over my wall and they left so much debris behind, that upset me so much because I have a baby in her crawling stage. Total Comfort is our go to from now on!
Anabel H. of Westminster, CA
Total comfort is the best a/c company in so cal, Jose was very helpful and very respectful while installing our new air conditioning. He is very knowledgeable and extremely courteous. I will definitely refer total comfort and Jose to all my family and friends.
David Z. of Brea, CA
I have to say that this place is the best when it comes to air conditioning/heating and the employee (Omar) was very pleasant,help solve all my air conditioning problems fast and easy! He came out Asap and I would recommend Total Comfort Inc to everyone! Thank you again
Yvette M. of Riverside, CA
Total Comfort Inc has good customer service…Id recommend them to anyone with A/C issue…Huge shout out to Omar Taylor for being so patient with us and being able to help us out!…Job well done…happy customer
Aunty A. of Ontario, CA
I called because my ac went out while I was gone for a weekend. I was stressed because I was worried about my aquarium getting too warm. I got great customer service from Omar. He got a tech out to fix the ac the same day. Thanks guys, you saved my fishies!
Jamil M. of Fontana, CA
Thank you to Jose Vargas for coming to my home and repairing my A/c. Now it works like brand new.
Korinna J. of Ontario, CA
Like a Yelper before me mentioned, the company logo on a work van captured my attention while I was out and about. I remembered it had been a long time since I had anyone come out to my house and do a thorough check up on my A/C system. I decided to give Total Comfort a call to have them come out and check it out. The appointment setup was very simple and I felt very comfortable with the person on the phone. The technician came out a few days later and he showed up on time and was very kind and knowledgeable. I was glad to hear that the only thing he found, his name was Jose V., was some dirt by the air vents. He did a great job cleaning out the dirt and also gave me some great recommendations as to how often to get the A/C checkups. I would highly recommend Total Comfort for anyone wanting great customer service and great work on their air conditioning unit.
Ivan N. of Ontario, CA
I’m not a customer of yours. I previously have a family friend that does my air conditioning services but the other day I was doing some yard work in my front, putting up a wall in my yard and was lifting quiet a few cinder blocks from my truck… Pretty heavy as you might know. But 1 of your technicians by the name of Jose (think his last name is Vasquez or Vargas) was driving by and happened to notice me, and offered a hand to help me unload my truck. I really appreciated the help. we carried a conversation for a few minutes afterwards. He told me you guys offer a maintenance program. I told him I would really consider it. If my friend ever becomes a flake. Very humble guy and was shocked about the nice gesture. Didn’t know there was still people out there that went out of their way like that. If my buddy ever stopped working on my air conditioning unit I would definitely consider calling up total comfort and asking for Jose
Mike Y. of Los Angeles, Ca
IM gonna keep it short and sweet, I had Jesus Vargas come out and service my AC and was i impressed with his knowledge and just comforting help with everything. No pun intended, haha. Great service thank you for all your help, would recommend this guy to do all of your business he was amazing.
David M. of Ontario, CA
My AC started acting up so i started to make some calls, after contacting other service companies I was unable to get same day service. I called Total Comfort and Omar answered after a few questions he said he would call me right back. Naturally I thought I was out of luck. But I was wrong Omar called me shortly after to schedule a same day service. The technician was very helpful and informative and my AC got repaired the same day. Thank You Omar and Total Comfort!!!!!!
Brian S. of Riverside, CA
Our service technician Lance Eakins was extremely professional and was very respectful to both me and my husband. He was very skillful in evaluating our heating/cooling system and explained very clearly how to operate our thermostat to make our system run smoothly and efficiently.
You’re the best Lance!!
Maria R. of Chino Hills, CA
I requested a service call from Total Comfort and was very pleased by the service. The technicians were courteous, helpful and thorough. Lance is a air conditioning guru! He was kind enough to explain my system to me and was very complete with his trainee.
Ava G. of Aliso Viejo, CA
I was taken back by such courteousy by customer service they were really helpful to my questions and my concerns. And the gentleman spoke to me in layman’s terms and not giving me any sales mumbo jumbo. I wanted to say thank you to both you Total Comfort and the gentleman I spoke to named Omar. Keep up the good work!
Daryl L. of Mira Loma
I’ve lived in my new house for 6 months now and the AC is running fantastic. They were the ones who installed the system for the home builder. I was so happy with the design and the the way they installed the system that I decided to call them up and ask what type of air quality system I could put in my home.
There were so many options, so they sent James Smith out who is the Field Supervisor. I was extremely impressed with his knowledge. He was very friendly and answered all of my questions. I then decided to go with a GREAT air quality package that the whole family will benefit from and he gave me a great price. He also stands behind his work and has great guys working for him.
The following day after ordering the air quality package, Edgar V showed up and couldn’t be any more professional. He was polite, knowledgeable and took great care of our family. He did a fantastic installation and took before and after photos so I could see exactly what he did. He double checked it work and made sure the work was done right. Great install! He also set up my new thermostats and spent a lot of time making sure everything worked and that everything was done correctly.
Because of James and Edgar, I had Total Comfort come to my in-laws house the following week as they gave me a free maintenance for them (what other company does that?!). Jose V came today and was just as nice, just as professional and just as honest as James and Edgar. It was 96 degrees outside and Jose V was working around the AC unit and in the attic for over an hour and did a fantastic job testing, analyzing, and trying to fix all the issues my in-laws had at NO COST! He explained everything to them and did a great job!
The bottom line is… The original system they put in my house was done right and works great, the air quality package I put in was top of the line and of top quality, the service done on my in-laws house was honest and professional. The three guys who came over (James Smith, Edgar V, and Jose V) couldn’t be any more honest, professional, and hard working!
If your looking for an HONEST company, with extremely consistent professional workers, that show up on time and give the lowest price I could find, definitely use Total Comfort.. You will be VERY happy. Not to mention, with my new air quality system, James gave me a maintenance plan for free to make sure my AC is working year round! What AC company does that! Great job Total Comfort and GREAT job James, Edgar and Jose! Keep up the good work.
Wad S.
Your service guy Matt was very professional and thorough. He’s a great representative for your company! Matt’s diagnosis was condenser replacement so please forward a quote for the
work on Monday. I need to get this approved by Kevin Kimball prior to you doing the work so plan on doing the install later in the week.
Again, no discounts or special treatment, other than the great quality work and service your company always performs!
Thanks again Steve!
Ramon G, VP of Operations at Meritage Homes
Total Comfort called with an appointment time and stayed on schedule. They replaced my water heater with the same brand the builder originally installed. They were prompt and their costs were reasonable. I would use them again.
Virgil O.
My Total Comfort experience was great start to finish. No one likes to spend a bunch of money on an expensive home repair, but AC is pretty important, especially in August in SoCal. Mine went out and I called and asked for system replacement quote (-furnace) and was given a very fair price. The crew arrived the following Monday and had everything installed and working in one day. The fact that they got here fast, did excellent work, and called me to follow up was really great. Thanks for the instant relief for me and my family. I would recommend this company to anyone. They will take care of you like family.
Laurence F of Corona, CA
This company is amazing! I’ve always been skeptical about companies that call me on the phone soliciting services but this time it seemed different. The rep on the phone was very polite, considerate and actually seemed to care about what I had to say. As time went on, I found this to be true about everyone I met from the company.
My A/C was working ok (as far as I knew) and I really wasn’t looking for a new unit. By the way, mine was installed in 1959 🙂
After inspecting our system and showing myself and my wife how the new systems work and how energy efficient these systems were, we decided to replace our old system.
Total Comfort completely removed all of the old dirt filled duct work, the condenser and all of the hardware from the old system. I know it wasn’t an easy job but the work crew always had a smile on their faces (under all the sweat!) They had the entire job completed including new electrical wiring to the main electrical panel in less than 2 days. I was and am amazed.
This new A/C unit is unbelievable, I have never felt so comfortable in my home before. The air is cleaner, the humidity levels are perfect and I’m sure it is going to help on my electricity costs.
After everything was done, James called me a couple of time to make sure that everything was completed to my satisfaction and even helped me fill out the paperwork for my rebates from the City and the Gas company!
Again, I give a big 5+ stars for this company and would and have recommended this company to anyone that wants a quality system installed or serviced. They have truly been a pleasure to work with. Keep up the good work!
Robert P of Riverside, CA
Service tech was very friendly and did a good job that took him only about 30 minutes to complete. The parts were less then $30.00. I think the labor was over priced. The total repair was $273.00. This was to replace a few plastic pipes under the kitchen sink. If money is no object use this company, if it is shop around for better price. It cost me around $240.00 for approx. 30 minutes labor.
I spoke to the manager of this company and now have a better understanding of the pricing. The work was good and the customer service was outstanding. You pay for what you get and I feel I got a good job.
Preston H. of Chino Hills, CA
When I thought needed a new HVAC system I called Total Comfort. I found the office staff to be very friendly and professional. They sent out a technician within hours after I called to determine the problem. After deciding on a new system, the regional rep. was at my house the next day. The very next day, a Saturday, two installers spent the day removing and installing the new system. On Monday another tech. came out to check the installation and verify that everything was working to my satisfaction. This company is truly amazing. They said they would be out to check the furnace portion of the system before winter and again to check the air conditioning portion just before summer.
Recently someone from the office called to schedule the furnace check up and because I was available that day, they said the tech. would be out that A.M. He showed up about 10 minutes early! I thought the check would take about 20 to 30 minutes. After all it is a new system. I would like to compliment the tech., Edward. He was friendly, professional and answered all my questions. He was there about two hours and checked the burners, the inducer draft motor, the gas valve, the gas line pressure, the ignition system, the blower motor and did a safety check. I had a question about the outside heat exchanger on the A/C unit and he checked it and showed me the readings he was getting and explained what they meant. I have never dealt with someone who was so thorough and not in a hurry to get in and get out.
Total Comfort is a Corona based company that has been around a long time and there is a reason for that. They sell only the best equipment and customer satisfaction seems to be high on the priority list. I would definitely recommend them to friends and family.
Ed M. of Corona, CA
Water heater broke. The Total Comfort service rep showed us where the system was leaking and since the unit was 14 years old, we decided it was time for a new unit. The rep then called the office and a team of two other reps with the heater we ordered were at our home within an hour. While they were replacing the water heater, the original service rep was adding some new parts to our air conditioning unit that are making it work more quietly and efficiently. This unit is also 14 years old. The rep then inspected our furnace (everything fine) and showed us some ways to improve the AC filtration and a cost much less than we’d previously been quoted by another contractor. Everything was done within three hours. The service reps — Jose, Mike and Phil — were all very professional, friendly and accommodating. We would certainly recommend their company and look forward to continuing to keep our old and new equipment working.
George M. of Menifee
Our tech Jose was very friendly and efficient in his work. He explained everything and did an excellent job! We will use this company again.
Alicia E. of Jurupa Valley, CA
The representatives who came to inspect and repair my A/C unit, my heating unit and replace my water heater were on time, professional, helpful, courteous, friendly and cleaned up everything before they left. I would highly recommend this company!!!!
Linda H. of Rialto, CA
Total Comfort Inc. “TCI” is the Best service provider I’ve ever worked with. Everyone that I had the pleasure of working with was professional courteous, sincere, genuine, comforting and understanding. Matt,the Sr Technician and Warranty/Account manager that provided the service was “Outstanding” Matt made all the services he was performing and providing along with all of my “Options” moving forward very clear. He was very understanding, caring, sincere and genuine. Matt made me very comfortable and confident that TCI had the Best Interest of my Home Health and Family in mind when providing service and options
TCI is the company I recommend for All your Heating & Air Conditioning-HVAC service needs
Thank you TCI !!
Leonard S. of Corona, CA
Service tech was very friendly and did a good job that took him only about 30 minutes to complete. The parts were less then $30.00. I think the labor was over priced. The total repair was $273.00. This was to replace a few plastic pipes under the kitchen sink. If money is no object use this company, if it is shop around for better price. It cost me around $240.00 for approx. 30 minutes labor.
I spoke to the manager of this company and now have a better understanding of the pricing. The work was good and the customer service was outstanding. You pay for what you get and I feel I got a good job.
Preston H. of Corona, CA
After calling total comfort for assistant needed on my AC not working, Randy Gutierrez came in to rescue my day today Apr 6 2016. He was on time and did a superb, excellent, proficient, excellent, knowledgeable professional technician for this company for total comfort. He did the job well done. One of the unsung hero you guys got. Don’t loose him. Thank you very much from the “Espina’s Family”.
Tony from Lake Elsinore
I called this company to provide a tuneup for our furnace. They provided fabulous service – from the point of arranging the service call to having Edward Ouji- the service technician arrive on time. He was very knowledgeable and took the time to not only tuneup the furnace, but also inspect and offer suggestions on how to improve our overall system. We are acting on his suggestions. Highly recommend this company.
Howard H. of Corona del Mar, CA
We got a new AC unit installed 2 years ago and I am very happy with the work that was done. We have not had any issues at all. I called to schedule a tune up yesterday and they were able to come today which was great. Jose came to do the tune up which was nice because he is the one who did the installation a couple of years ago, so I knew he would do a great job and it was also nice seeing a familiar face.
Julina M. of Riverside, CA
The tech who came was very polite and knowledgeable. He did some repairs on my Ac to help my Ac function better. and maximize life. I would recommend Jose Vargas and TCI to all my friends and other customers. Great Job.
Fortunata R. of Glendora, CA
Great customer service from The office to our home.
Kim K. of Ladera Ranch, CA
He was very professional and answered all our concerns.
Jackie P. of Laguna Beach, CA
How do you do it ????? I have had EXCEPTIONAL SERVICEMEN each time I have used your company???? Each was very courteous, knowledgeable, clean, sharp, and helpful!!