Dear David and Chuck,
Please find the attached survey left at our house after the installation was done. We are very pleased with the workmanship and improvement made with this new forced air heater. Our bedrooms are now warm from our arrival and startup of the heater, whereas before it seem to take a good full day to warm up the bedrooms which were always cooler than the rest of the house.
Chuck knew how to fix the problem, did the repairs and did the complete installation by himself, did an excellent job and left a very favorable impression of your company. Thank you for being so prompt, doing a bang-up job and surpassing our expectations. I would certainly call you again.
(Hopefully I won’t need to.) Thanks again for a job well done.

(Additional note on survey)
Chuck Freeley was excellent when I met him to discuss the replacement of the heater. The installation was done right and the unit worked better than expected. He did a great job.

Thank you very much!