George M. of Menifee

Water heater broke. The Total Comfort service rep showed us where the system was leaking and since the unit was 14 years old, we decided it was time for a new unit. The rep then called the office and a team of two other reps with the heater we ordered were at our home within an hour. While they were replacing the water heater, the original service rep was adding some new parts to our air conditioning unit that are making it work more quietly and efficiently. This unit is also 14 years old. The rep then inspected our furnace (everything fine) and showed us some ways to improve the AC filtration and a cost much less than we’d previously been quoted by another contractor. Everything was done within three hours. The service reps — Jose, Mike and Phil — were all very professional, friendly and accommodating. We would certainly recommend their company and look forward to continuing to keep our old and new equipment working.