Usually I hate dealing with any repair men coming to our home but I was pleasantly surprised when my service guy (Jose) not only showed up on time but he was very knowledgable and CLEAN. We have had a horrible experience with our installation prior. They mismeasured and left markings all over my wall and they left so much debris behind, that upset me so much because I have a baby in her crawling stage. Total Comfort is our go to from now on!