I just want to thank you for the excellent work that your
company performed when replacing the furnaces and evaporator coils at our house
on Friday September 25. Eddie and Ski (Skee - not sure of the exact spelling)
arrived at my house around 8:30am and promptly began working and worked
continuously until everything was complete. I would also like to point out that
they were very respectful of our property and took great care to ensure that
nothing was damaged in any way and answered every question I had regarding the
Furthermore, everyone I've dealt with at Total Comfort
(yourself, Carlos, Chuck, Terry - service guy, the ladies that answer the phone
etc...) has been very pleasant and accommodating to make sure everything goes
right. We were actually dreading having this work done and Total Comfort made it
a relatively pain-free experience.
I'll be sure to refer friends, family and co-workers to Total
Comfort and we'll be seeing you when we replace the condensers this Spring.
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Dear David and
Please find the
attached survey left at our house after the installation was done. We are very
pleased with the workmanship and improvement made with this new forced air
heater. Our bedrooms are now warm from our arrival and startup of the heater,
whereas before it seem to take a good full day to warm up the bedrooms which
were always cooler than the rest of the house.
Chuck knew how
to fix the problem, did the repairs and did the complete installation by
himself, did an excellent job and left a very favorable impression of your
company. Thank you for being so prompt, doing a bang-up job and surpassing our
expectations. I would certainly call you again.
won’t need to.) Thanks again for a job well done.
(Additional note on survey)
Chuck Freeley was excellent when I
met him to discuss the replacement of the heater. The installation was done
right and the unit worked better than expected. He did a great job.
Thank you very much!
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Sunday, October 17, 2010
Recently I was in the
market for a new AC & Heating system, after several hard weeks of research I
compared many different offers and Total Comfort Inc. attracted me more than any
After meeting with David
the President of Total Comfort Inc I was so impressed with how much time he
spent with me, showing me all of my options and paying attention to all my
questions and suggestions. He was very knowledgeable, extremely professional,
easy to communicate with and showed understanding that families have to operate
on a budget to sustain a decent lifestyle. David's estimate was within my set
On the installation day
everything was exactly as promised! David's team (Eddy and Alex) showed up on
time, worked excellent and went extra miles to make sure the work was done to my
satisfaction. All the time they were diligent in their work ethics as the job
was completed without breaks or interruption. They treated my home as if it was
their very own. When there was an issue with the thermostat on the very next
day, Chuck, manager of Total Comfort Inc showed up with his top technician Chris
to replace a malfunctioning thermostat. I appreciated the team taking
the time to explain to
me the questions I asked and did not make me feel that any question was less
Great job, great company
and great ownership with high integrity. Based on my experience I would
definitely recommend this company to anyone looking for a professional,
value-for-money installation service.
Please ask for
State License # 935238
390 E. Harrison St. Suite B
Total Comfort, Inc
Home of the "Totally